Managed IT · Cybersecurity · Automation
Built on solid ground.
CedarStone IT keeps your systems running, your data protected, and your team supported — so your business doesn’t have to think about IT until it wants to.
Service Packages
Three ways to build on solid ground.
Every business sits on a different foundation. Pick the package that matches where you are today, and add services as you grow — every plan below is a starting point, not a limit.
Foundation
The essentials, covered.
For businesses that need reliable day-to-day support.
Remote help desk, device monitoring, patch management, antivirus management, and Microsoft 365 support — the core coverage every business needs to stay online and protected.
Bedrock
Core coverage, hardened.
For businesses that can’t afford a bad day.
Everything in Foundation, plus network & WiFi support, cybersecurity monitoring, and backup & disaster recovery.
Summit
Full-service, forward-looking.
For businesses ready to grow with technology.
Everything in Bedrock, plus website & social management, AI-driven automation, and POS support — a complete technology partner.
Not sure which fits? We’ll assess your current setup and recommend a package — no obligation, no pressure.
Core Services
The day-to-day, handled.
The steady, unglamorous work that keeps a business running — answered fast, fixed right, and rarely thought about again.
Remote Help Desk
Fast, friendly support for whatever’s slowing your team down — no ticket black holes.
PC & Mac Support
Hands-on troubleshooting and maintenance for every machine, Windows or Mac.
User Onboarding & Offboarding
New hires get a working setup on day one. Departing staff lose access the moment they should.
Printer Support
Drivers, jams, and network printers that won’t connect — the small stuff that eats an afternoon.
Device Monitoring
Computers, servers, and network gear watched around the clock, so problems get caught early.
Patch Management
Operating systems and software kept current, closing the security gaps outdated systems leave open.
Microsoft 365 Support
Setup, licensing, mailbox management, and troubleshooting across the full M365 suite.
Antivirus Management
Endpoint protection installed, updated, and monitored on every device.
Cybersecurity
Protection that works before the bad day, not after.
Most breaches don’t start with a dramatic hack — they start with a missed patch, a convincing email, or a password used one too many times.
Threat Monitoring & Detection
Continuous monitoring for suspicious activity across your network and endpoints.
Email Security & Phishing Protection
Filtering and safeguards that catch malicious email before your team ever sees it.
Security Awareness Training
Short, practical training that turns staff into your first line of defense.
Access & Password Management
Multi-factor authentication and access controls, so only the right people have access.
Vulnerability Assessments
Regular checks that find the gaps in your defenses before someone else does.
Network & WiFi Support
A network you don't have to think about.
Slow WiFi and dropped connections cost productivity every day. We design, install, and maintain networks that stay fast and stay up.
Network Design & Setup
Wired and wireless networks planned and installed to fit your space and traffic.
WiFi Optimization & Coverage
Dead zones eliminated and performance tuned for every corner of the building.
Firewall Configuration & Management
Your first line of network defense, configured correctly and kept up to date.
VPN & Remote Access
Secure access for staff working outside the office.
Ongoing Troubleshooting
When something drops or slows down, we track it down — not you.
Backup & Disaster Recovery
Because “we didn't have a backup” should never be the reason.
Hardware fails, ransomware happens, and mistakes get made. Our backup and recovery plans are built and tested before you ever need them.
Automated, Encrypted Backups
Your data backed up on a schedule, encrypted, and stored securely.
Offsite & Cloud Replication
Copies kept outside your building, so a fire, flood, or theft doesn’t cost you your data too.
Recovery Testing
We test that backups actually restore, not just that they run.
Business Continuity Planning
A clear, documented plan for staying operational when something goes wrong.
Website & Social Setup and Management
A presence that works while you're busy running the business.
Your website and social profiles are often the first impression a customer gets. We set them up right, then keep them current.
Website Design & Setup
A clean, functional website built to represent your business well from day one.
Ongoing Maintenance & Hosting
Updates, security, and hosting handled, so your site stays fast and online.
Social Media Profile Setup
Business profiles created and configured correctly across the platforms that matter.
Social Media Content & Management
Regular posting and account management, so your presence stays active.
AI & Automation
Let software handle what shouldn't need a person.
The right automation gives your team hours back every week — answering routine questions, following up on leads, and keeping your systems in sync.
AI Chatbot
A trained chatbot that answers common customer questions on your website or socials, any hour.
AI Email Automation
Smart, automatic responses and follow-ups that keep your inbox moving.
CRM Automation
Customer data organized and updated automatically, so leads never fall through the cracks.
Appointment Automation
Booking, reminders, and rescheduling handled automatically.
Staff Training
Hands-on training so your team actually uses the tools you’ve invested in.
Point of Sale Services
Keep the register running.
A POS system that’s down is a business that’s closed. We handle setup and support so checkout stays fast and reliable.
New POS Setups
Hardware and software installed, configured, and tested — ready to take a sale on day one.
POS Issue Support
Fast troubleshooting when a terminal, printer, or payment connection goes down.
Get Started
Let's take a look at what you're standing on.
A quick assessment shows you exactly what’s covered, what’s exposed, and where a stronger foundation would help most.